International approaches to police performance measurement

Abstract

The study had two main goals: To gather insights into how different police jurisdictions have approached performance measurement. To assess what lessons these approaches can offer for improving police performance measurement in the Netherlands.. A series of research questions were developed to meet these goals. These questions focused on the methods and indicators used to measure performance in a selection of ten policing jurisdictions, including the Netherlands; the stated purposes of the performance measurement; the reliability of the approaches; identified or potential adverse side effects of measuring performance; and examples of good or innovative practice in these areas. In addition, several research questions focused on the methods and indicators used to gain insight into the performance of the Dutch police; the aspects of policing not currently captured in this framework; the lessons that approaches to performance measurement in other jurisdictions may offer the Netherlands; and the transferability of these approaches to the Netherlands. To address these research questions, the study team conducted a targeted literature review and expert and stakeholder interviews in each of these jurisdictions, including the Netherlands. The team then selected five case study jurisdictions for more in-depth data collection and analysis: England and Wales, Israel, North Rhine-Westphalia (Germany), Seattle (United States) and Sweden. CONTENTS Introduction Methodological approach Police performance measurement in the Netherlands Case study 1: England and Wales Case study 2: Israel Case study 3: North Rhine-Westphalia Case study 4: Seatle Case study 5: Sweden Cross-cutting themes in police performance measurement Lessons for the Netherlands